iTranscribe Subscription Policies

Thank you for choosing iTranscribe. To ensure you fully understand our subscription policies, please carefully read the following terms.

1. Declaration

Before subscribing, please make sure you have thoroughly reviewed our product features and subscription policies. By subscribing to our product, you confirm that you have read, understood, and fully accepted all the terms of this policy prior to your purchase. If you have any questions about these terms, feel free to contact us at any time.

2. Subscription Policies

* Plans and Pricing: For details about our subscription plans and pricing, please visit our Pricing page. Choose the plan that best fits your needs for an optimal experience.

* Annual Subscription (Recommended): Users who choose the annual subscription make a one-time payment and enjoy a 60% discount compared to the weekly subscription. This option not only helps you save costs but also ensures uninterrupted access to all features for a full year. Please note that annual subscriptions will automatically renew at the end of the subscription period.

* Weekly/Monthly Subscription: After the first payment, the subscription will automatically renew each week/month. If the renewal fails due to an issue on your end, such as insufficient funds in your bank account, your account will automatically revert to the free plan.

3. Plan Upgrade Policies

Plan upgrades are not currently supported. We are working hard to develop this feature and will make it available as soon as possible — stay tuned!

4. Cancellation Policies

Your subscription can be canceled at any time in "Subscription Plan" under your account settings, at no extra cost. Your plan will remain active until the end of the current billing cycle, after which it will switch to the free plan. All your data in iTranscribe will remain safe.

5. Refund Policies

Before making any payments, we kindly ask that you carefully read the Terms and Conditions. It is strongly recommended that you familiarize yourself with the features and functionality of our product before placing an order to avoid situations that may require a refund.

By placing an order, you acknowledge that you have fully read and completely accepted the terms and conditions of this refund policy. If you disagree with or do not accept these terms, please contact us to share your comments, suggestions, or corrections — we greatly appreciate your feedback.

Please note: For any inquiries or general requests, please allow up to 48 hours for us to respond.

Key Refund Rules:

* Refunds are available within 24 hours of your first payment only
* Refund amount = amount paid − the value of days already used (any partial day is counted as a full day)
* Refund requests are not accepted after 24 hours
* "First payment" does not include renewals, upgrades, or repurchases
* Subscriptions are not refundable within 24 hours after auto-renewal, but you may cancel during this period
* A valid reason is required, and refund requests must be emailed to itranscribe.web@gmail.com

6. Contact Us

We always welcome your feedback and suggestions. Feel free to reach out through the following channels:

* Email: itranscribe.web@gmail.com
* Response Time: Within 12 business hours

Thank you for choosing iTranscribe. We look forward to providing you with excellent service and a great user experience!